Carriage & Packing

Christmas and New Year Deliveries

We are closed on Tuesday 24th December 2024 until 2nd January 2025. Orders placed between these dates should be dispatched on 2nd January 2025. We only pre-authorise card and Paypal payments so no money should be taken from your account until the order is dispatched.

Carriage is free* over £75.00 including vat, orders under £75.00 are charged at £4.98 including vat (£4.15 + vat) and will be added to your order value at the checkout. *Subject to the areas listed below:

UK Mainland

Orders up to 2 kg will usually either be sent by FIRST Class Post or Royal Mail Standard Parcels which should be with you the next working day (or Saturday morning).

Orders over 2kg in total will either be sent by Royal Mail, DHL or Parcel Force on an overnight (next working day) service, in the case of DHL & Parcel Force a signature is required to take delivery, if no one is available to sign, the parcel may be left safe or a card will be left so that you can contact the delivering depot to arrange another delivery or collect.

Courier option should your order total be under £75 including vat it would normally be sent by Royal Mail 1st Class Post. You can choose for your order to be sent by courier instead, it will be sent by DHL or Parcel Force on an overnight (next working day) service. You must order before 2pm for it to be sent out the same day, please see the paragraph below for more details. A signature may be required to take delivery, if no one is available to sign then a card will be left so that you can contact the delivering depot to arrange another delivery or collect.

Please note that Orders received before 2.00pm on a normal working day (i.e not Saturday, Sunday and Bank Holidays) will be dispatched that day otherwise the order will be dispatched on the next working day. Items should then arrive within 24 hours of despatch, although sometimes, due to extenuating circumstances, it may take 48 hours for items to reach their destination. We will send you a tracking number in an email once your order has been dispatched.

Scottish Highlands (As defined by UK couriers)

(Postcodes: AB31 to AB38, AB40 to AB56, IV1 to IV28, IV30 to IV32, IV36 to IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41 and PH49 to PH50)

Orders up to 2 kg will usually either be sent by FIRST Class Post or Royal Mail Standard Parcels which should be with you the next working day (or Saturday morning).

Orders over 2kg in total will require an additional carriage charge and will be calculated in the checkout.

(We are sorry that we require additional carriage for items over 2kg, we are trying to keep prices as low as possible and cannot therefore absorb the extra carriage that couriers charge to send to “The Highlands”. Royal mail charges even more than other couriers for parcels over 2kg so it is not possible to use them.)

Isle of Man, Scottish Islands, Isle of Wight and Northern Ireland.

Orders up to 2 kg will usually either be sent by FIRST Class Post or Royal Mail Standard Parcels which should be with you the next working day (or Saturday morning).

Orders over 2kg in total will require an additional carriage charge and should be calculated in the checkout.

Channel Islands

Orders up to 2 kg will usually either be sent by FIRST Class Post or Royal Mail Standard Parcels which should be with you the next working day (or Saturday morning).

Orders over 2kg in total will require an additional carriage charge and will be calculated in the checkout.